'Industrial Relation\r'

'O LYMPIA B USINESS S CHOOL advanced(a) Diploma In mentionage establishment F ILO -T EXT industrial RELATIONS October, 1998 R AFFLES E DUCATION G ROUP Kuala Lumpur w Petaling Jaya w Penang w Singapore w capital of Ind onesia w Bangkok w capital of Red China w London w New-York take aim Of traffic & marketing industrial traffic T ABLE OF C ONTENTS shelve OF CONTENTS ………………………………………………………………………………………………………………. 2 INTRODUCTION…………………………………………………………………………………………………………………†¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦ HOW TO map THE FILO-TEXT? ………………………………………………………………………………………………… 4 ASSESSMENT …………………………………………………………………………………………………………………………….. 5 singular subsidization………………………………………………………………………………………………………………… 5 mid(prenominal)-ter m Examination………………………………………………………………………………………………………………… group view …………………………………………………………………………………………………………………………….. 5 nett E XAMINATION…………………………………………………………. ……………………………………………………….. 6 ATTENDANC E……………………………………………………………………………………………………………………………. 6 FEES…………………………………………………………………………………………………………………………………………… make cadence ……………………………………………………………………………………………………†¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦ 7 Full- judgment of conviction ………………………………………………………………………………………………………………………………….. 7 Part-time ………………………………………………………………………………………………………………………………….. 7 THE pedantic aggroup ……………………………………………………………………â₠¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦.. showcase PLANNER…………………………………………………………………………………………………………………… 9 work work hebdomad 1 ……………………………………………………………………………………………………………………………………. 10 work workweek 2 ………………………………………………………………â⠂¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦. 12 week 3 ……………………………………………………………………………………………………………………………………. 4 hebdomad 4 ……………………………………………………………………………………………………………………………………. 16 calendar week 5 ………………………†¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦â€¦. 18 hebdomad 6 ……………………………………………………………………………………………………………………………………. 20 hebdomad 7 ……………………………………………………………………………………………………………………………â₠¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦. 2 workweek 8 ……………………………………………………………………………………………………………………………………. 24 WEEK 9 ……………………………………………………………………………………………………………………………………. 25 WEEK 10 …………………………………………………………………………………………à ¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦Ã¢â‚¬Â¦.. 27 WEEK 11 ………………………………………………………………………………………………………………………………….. 9 WEEK 12 ………………………………………………………………………………………………………………………………….. 31 capital of Washington railway line antecedent pageboy 2 aim Of task & shift industrial dealings INTRODUCTION THE SUBJECT INDUSTRIAL RELATIONS capital of Washing ton caper organization discipline scallywag 3 nurture Of strain & marketing industrial transaction HOW TO use THE FILO-TEXT? The Filo-text is a tool to guide in this musical theme. It provides you general information on the hobby: • • • • • • appraisal Attendance Fees Contact time The academic team The academic plannerFor either week, it then provides you with the following information: • • • • • • • • • The rebuke Topic The objective(s) of the lecture The textbook and the chapter(s) and page(s) link up to the given topic The a nonher(prenominal) refer books available to you in the library special reference material for your get enquiry The objective(s) of the tutorial Questions to discipline for discussion during the tutorial Questions for your personal assessment Use the Filo-text to prep argon yourself prior to the lecture, amid the lecture and the tutorial and later the tutorial.capital of Washington seam check knave 4 shoal Of duty & merchandising industrial dealings ASSESSMENT learner assessment leave behind be evaluated establish on the following: 1) 2) 3) 4) roundone Assignment Mid-Term Examination Team Project closing trial Examination 15 % 15 % 20 % 50 % degree centigrade % Total Individual Assignment An individual assignment leave be given to the aimchild on week 2 and lead contrive to be returned no ulterior than week 6. The marked assignment ordain be returned to the school-age child by no after than week 8. The assignment will be related to the topics cover amongst week 1 and week 4 inclusive.It will comprise a scripted root word of no more than 1000 words. Should the savant fail to submit his/her assignment on week 6, the endpoint will automatically be nil. Mid-term Examination A mid-term interrogative sentence will be hireed during week 8. It will assess the students’ knowledge and understan ding of the topics covered up to week 6. The results, together with the break up scripts, will be returned to the students no later than week 10. Should a student be absent with pop a valid apology, the result will automatically be nil.Team Project A specific team go out will be assigned. what invariably one of the team projects submitted for whatsoever one of the separate subjects of the course will be assessed as a tool of c formerlyrn parley. capital of Washington patronage aim rapscallion 5 rail Of craft & selling industrial dealing FINAL EXAMINATION The final examination will be conducted week 13 or week 14 and its time will be 3 hours. Registration for the examination is open from week 3 onwards and will make full as per notification. Make sure you usher on time. nolate accommodation will be entertained.The format of the examination is as follows: • • • portion A Section B Total Short set more or less Questions Essay- pillow slip Qu estions 5 * 4 Points Any 4 out of 6 *20 Points 100 Points ATTENDANCE Attendance for both the lectures and the tutorials is compulsory. Any student not attending a class should provide a health check certificate or a written justification (signed by a p atomic number 18nt or guardian in the oddball of a full-time student). Should a student fail to do so, he / she will be considered truant. Should a student’s attendance for a given subject be lower than 80%, he / she will not be allowed to impersonate for the final examination.Punctuality is equally important. The lecturer is entitle to refuse entry into the class direction to both student who is late. FEES The registration fee is to be paying(a) upon registration. The course fee is paid either in full, per semester or by installments. For requitals made in full, the payment is receivable before the scratch line lecture. For payments made by semester, the payment per semester is delinquent on the prototypal day of th e semester. For monthly instalments, the first payment is due on the first day of classes while the subsequent payments argon due on the first day of from individually one subsequent month.Should any(prenominal)(prenominal) student confound difficulty to pay his / her fees on time, he / she must meet with the (Deputy) Principal to sic an alternative. Any student who has not settled his / her fees and did not met with the (Deputy) Principal will not be allowed to attend classes or tease for an examination. capital of Washington line of products develop foliate 6 shallow Of pedigree & market industrial transaction CONTACT TIME Full-time The duration of the classes on 12 weeks. Contact time consists of 1 1/2 hours of lecture and 1 1/2 hours of tutorial per week. Part-time The duration of the classes is 12 weeks. Contact time consists of 1 ? hours of lecture per week.For each hour of contact, the student is expected to spend at least 2 hours of unsupervised work, b e it on an individual basis or in-group. capital of Washington traffic initiate rascal 7 prepare Of personal credit line & Marketing industrial relations THE ACADEMIC TEAM At the beginning of the first lecture, please fill-in the following: • • Your proofreader is The lecture takes place on the room . . between and in • • Your Tutor is The tutorial takes place on room . . between and in The lecturer and tutor ar always in that respect to help you. You argon advised to consult them on a continuous basis. • • Your signifier talkr is Your Class Lecturer consultations take place on in room • . between and The Lecturer-in-Charge of the schoolhouse of crinkle & Marketing in your condense is . • The (Deputy Principal is . capital of Washington Business naturalize rogue 8 drill Of Business & Marketing industrial dealings SUBJECT PLANNER INDUSTRIAL RELATIONS WEEK 1 2 3 4 5 6 7 8 9 10 11 12 DATE TOPIC An Overview of Malayan industrial carnal knowledges The utilization laws I The meshing faithfulnesss II The righteousness on occupational Safety & Health mickle slew northern I treat unification II bodied talk terms I Mid Semester Examination incarnate bargain II Trade Dispute & industrial correspondions The industrial Court industrial Discipline FINAL EXAMcapital of Washington Business School Page 9 School Of Business & Marketing industrial dealings WEEK 1 rout Objective : : • • • • • • An Overview Of Malayan industrial Relations Understanding what is industrial Relations; Describing the industrial Relations System : Unilateral, Bilateral and multilateral arranging; Identifying who needs to study industrial Relations; Realizing the influence of multinational bodies; governing departments and agencies; industrial Court Textbook(s): Malaysian recitation Law and industrial Relations by Maimunah Aminuddin, second ed, 1990 Chapter 1 Page none 1 †15 savoir-faire Books & Journals 1. 2. Industrial Relations in Malaysia Law & charge by Dunston Ayadurai, second Edition 1996 Malaysian publisher capital of Washington Business School Page 10 School Of Business & Marketing Industrial Relations tutorial Questions 1. How far would it be correct to argue that the incidents of industrial conflicts is underage on the presence of a verificatory statutory framework assigned in the first place to regulate the actions of employers and hatful hearts. 2. Conflicts are not necessarily good or spoilt but must be evaluated in term of its individual and organizational hunt and dysfunction. Discuss. . Suppose you’re the HR passenger vehicle and are having the following problems. For each problem, which political science agency would you turn to for assistance? a) An employee complains that the conjunction will not allow outgrowths to discourse up at the local anaesthetic junctionà ¢â‚¬â„¢s meeting. b) The comp any(prenominal) and the married couple are deadlocked over the term of a new toil agreement. egotism sagacity Questions 1. 2. 3. 4. Who are the parties involved in the industrial relations system? Malaysia has a tierce- companionship system of industrial relations. What does this mean? What is the exercise of the Ministry of kind Resources in the industrial relations system?List the major grate laws. What is the purpose of each? Which department of the Ministry of Human Resources is responsible for enforcing each of these laws? Olympia Business School Page 11 School Of Business & Marketing Industrial Relations WEEK 2 orbit : The employ Laws I Objectives : • • • • • • Understanding the Malaysian physical exertion deed of conveyance; The Enforcement of battle Act; Describing the functions of fight Court; Determining the issues covered by the example Act; Learning what is a urge of service, Written and Oral cut backs; period of the workout Contract;Textbook(s): Malaysian calling Law and Industrial Relations by Maimunah Aminuddin, 2nd ed, 1990 Chapter 2 Page No. 18 †27 Reference Books & Journals 1. 2. Industrial Relations in Malaysia Law & convention by Dunston Ayadurai, 2nd Edition 1996 Malaysian newspaper publisher Olympia Business School Page 12 School Of Business & Marketing Industrial Relations tutorial Questions 1. 2. 3. 4. 5. Should industry conflict be regarded as inevitable in an industry company? Why? What are the causes of industrial Conflicts? appraise the Contribution of the Human Relations school to an understanding of industrial Conflict. Over †dialect on sucks results in an inability to divulge the symptoms of Conflict otherwise than put on symptoms and improper policy Prescriptions’’. Discuss. Why are some industries more impact †prone than others? egotism sagaciousness Questions 1. 2. 3. 4. What is th e principal(prenominal) purpose for the introduction of the Employment Act? Which workers are defend by the Employment Act? What are the of import matters that basis be settled by the Labour Court? What is Contract of service? Olympia Business School Page 13 School Of Business & Marketing Industrial RelationsWEEK 3 cogitation : The Employment Laws II Objectives : • Understanding the butt of confines of contract, Notice; • Realizing Payment of reinforcement: Wage periods, Advances deductions, Truck system; • condoneing the avocation of Women • Describing the Children and Young Persons Act, 1966 Textbook(s): Malaysian Employment Law and Industrial Relations by Maimunah Aminuddin, 2nd ed, 1990 Chapter 2 Page No. 29 †41 Reference Books & Journals 1. 2. Industrial Relations in Malaysia Law & Practice by Dunston Ayadurai, 2nd Edition 1996 Malaysian NewspaperOlympia Business School Page 14 School Of Business & Marketing Industria l Relations tutorial Questions 1. An industrial relations professor once stated: â€Å" The join profession agent is the most important member of your personnel department”. chin-wag. 2. What is the proper portion or first-line heed in Contract administration? How bathroom the first-line supervisor be made more legal in handling Grievance? 3. From the perspective of society, is there an argument to be made in favor of beats? Is a strike ever in the public’s vanquish interests? 4.Why should governments be regarded as important party to any system of industrial relations? 5. Explain the machinery, which the Federal Government has naturalized for regulating the conditions of employment of its own employees? 6. â€Å" open service employment john never be fully depoloticised”. Discuss the industrial relations implications of this statement. Self appraisal Questions 1) 2) 3) Explain the cognitive do work of Contract termination. enlist the termination benefits. outline the Children and Young Persons Act Olympia Business School Page 15School Of Business & Marketing Industrial Relations WEEK 4 Subject : The Law on occupational Safety and Health. Objective : • • • Describing the Factories and Machinery Act 1967; Identifying the Employees/Employers duties. Understanding the: †Notification of Accident and Occupational Diseases; †Improvement and prohibition Notices; Describing the: †Employees Social certification Act 1969; †Workmen’s Compensation Act 1952; • Textbook(s): Chapter Malaysian Employment Law and Industrial Relations Maimunah Aminuddin 3 Page No 43 †55 Reference Books: 1. 2.Industrial Relations in Malaysia Law & Practice by Dunston Ayadurai instant Edition 1996 Malaysian Newspaper Olympia Business School Page 16 School Of Business & Marketing Industrial Relations tutorial Questions 1. 2. What are the reasons behind its (Occupational Health and Safety) becoming a more prominent issue in the 1980’s? In 1979, Gunningham and Creighton wrote that for due norths â€Å"Safety comes a good third behind wages and the maintenance of employment, and much(prenominal) attention as it does get is largely concentrated on payment rather than prevention:.Is this facilitate an accurate assessment of sum total priorities? Do employees and their sum totals have a percentage to crop in promoting health and safety? 3. Olympia Business School Page 17 School Of Business & Marketing Industrial Relations WEEK 5 Subject: Objectives: • • • • • • Introduction to Union Movement; Explaining the legal definition of allot union; attain out why do workers nitty-gritty sell union? Realizing the Trade Union objectives; Illustrating the right to form and join a trade union; Explaining the registration assist of a trade union; Trade Union 1Textbook(s): Chapter Malaysian Employment Law and Industrial Relat ions Maimunah Aminuddin 4 Page No 57-76 Reference Books: 1. Industrial Relations in Malaysia Law & Practice Dunston Ayadurai routine Edition 1996 2. Malaysian Newspaper Olympia Business School Page 18 School Of Business & Marketing Industrial Relations Tutorial Questions 1. 2. 3. 4. In your own words, explain why Unions usually turn on the most grievance? How are local and national unions effected by International Competition? When an employee has a Complaint roughly a Management action in a unionized operating theatre, how does he or she go about resolving us?What factors have led to the formation of employer associations? Self Assesment Questions 1. 2. 3. 4. 5. 6. Why do workers join trade unions? What are the main implications, which foundation be deduced from the legal definition of a trade union? What actions can employers take to reject their employees from joining a trade union? Who can join a union? Who cannot join a union? Comment on the force of the trade union movement today? Why do employers join unions? Olympia Business School Page 19 School Of Business & Marketing Industrial Relations WEEK 6 Subject: Objectives: •Trade Union II Identifying the Worker’s Unions; †keep down of Unions; †Size of Union; †Types of Unions: In-house Union, National Union and Public union; Explaining the Employer’s Associations; Describing the MTUC, its functions and objectives; Explaining other trade union; †Malaysian Employers alliance functions and objectives; †Malaysia Labor Organization • • • Textbook(s): Chapter(s) Malaysian Employment Law And Maimunah Aminuddin Reference Book & Journals 1. Industrial Relations in Malaysia Law & Practice Dunston Ayadurai, randomness Edition1996 2. Malaysian Newspaper Industrial Relations 4 Pages 77-96Olympia Business School Page 20 School Of Business & Marketing Industrial Relations Tutorial Questions 1. 2. 3. 4. What factors unite and divide the employer associations? Has there been any trend towards wider union involvement in social and political issues? Has the government any real business in meddlesome with the internal decision making process of trade union? To what extent can government regulations be successful in guaranteeing democracy within unions? Self Assessment Questions 1. 2. 3. 4. What is an in-house Union? Outline the difference between National and Public Union.What are the functions of the Malaysian Trade Union Congress? Outline the Malaysian Employers Federation objectives. Olympia Business School Page 21 School Of Business & Marketing Industrial Relations WEEK 7 Subject: Lecture Objectives: • • • • • Understanding what is a collective Bargaining; Find out the objectives in conducting a Collective Bargaining; Describing the Union Bargaining Strength: Recognition; Financial strength; Solidarity; Explaining the recognition and de-recognition appendages; Id entifying the joint negociate procedure and process; Collective Bargaining 1Textbook(s): Chapter Malaysian Employment Law and Industrial Relation Maimunah Aminuddin 5 Page No 99-111 Reference Books & Journals 1. 2. Industrial Relations in Malaysia Law & Practice, Dunston Ayadurai sanction Edition 1996 Malaysian Newspaper Olympia Business School Page 22 School Of Business & Marketing Industrial Relations Tutorial Questions 1. GPL is a company employing between 100 and cc skilled engineers and electricians backed by about twice as many amateurish and semi †skilled workers in each of 4 major urban areas. The result office employs about 300 clerks and three’s a substantial institutionalize section.About half the drivers and no craft workers are members of union called General transferral Union and similar proportion of all the other workers are member of other union. GPL has been development fast. Its management has hitherto determined salaries and con dition of work without actually involving union officials and although in the past, there have not been any labour problems. There have been a number of occasions in the run low year or when a scrap has only just been avoided. Recently management was approached by General Trade Union official with a view to obtaining furbish up negotiating rights.Assuming GPL grants sole negotiating to the GTU, you’re required to a) pass away 4 benefits, which may result from such representative system. b) Give 4 benefits of incorporated bargaining in such a situation. 2. Outline and explain unfair labour practiced by: a) Unions; b) Management. 3. Explain the main industrial actions that can be interpreted by a trade union. 4. What are guidelines for an effective negotiation? Self Assessment Questions 1. What is a collective bargaining? 2. What are the different between unilateral and two-sided decision making? 3. Describe the stones throw in the collective bargaining process? . What factors influence the outcome collective bargaining? Olympia Business School Page 23 School Of Business & Marketing Industrial Relations WEEK 8 MID SEMESTER EXAM Olympia Business School Page 24 School Of Business & Marketing Industrial Relations WEEK 9 Subject : Collective Bargaining I Objective : i Find out the characteristic of offective negotiators; †Communication skills; †collections of information; †Deciding objective, strategies and tactic; i Understanding Collective Agreement; i Identifying Items Commonly Found in Collective Agreement; i Public welkin;Textbook(s): Chapter Malaysian Employment Law and Industrial Relation Maimunah Aminuddin 5 Page No 113 129 Reference Books & Journals 1. Industrial Relations in Malaysia Law & Practice, Dunston Ayadurai Second Edition 1996 2. Malaysian Newspaper Olympia Business School Page 25 School Of Business & Marketing Industrial Relations Tutorial Questions 1. Since jabâ€management coâ€opera tion is important to the economic success of the business and eventually to the union ability to negotiate wage gains and other benefits for members, what are some of the ways you could recommend improving parturiency management co- opera 2.Describe the major incidences of strike? 3. Assume your company has properly conducted compensation program. If several employees ask you why they observe different hourly pay pass judgment even though they perform the alike job, how will respond? Self Assessment Questions 1. What are the characteristics of an effective negotiators? 2. Describe the accompaniment commonly found in the collective agreements. 3. Why is the wage †setting system in the arena public vault of heaven different from that in the private sector? Olympia Business School Page 26 School Of Business & Marketing Industrial Relations WEEK 10Subject : Trade Disputes and Industrial Action Objective : iUnderstanding the trade disputes; iFind out the different betwee n Picketing , strike; iDescribing the industrial action could be taken by the employer; iExplaining the settlement of trade disputes: †contribute negotiations; †Conciliation; †Arbitration Textbook(s): Chapter Malaysian Employment Law and Industrial Relation Maimunah Aminuddin 6 Page No 131 †154 Reference Books & Journals 1. 2. Industrial Relations in Malaysia Law & Practice, Dunston Ayadurai Second Edition 1996 Malaysian Newspaper Olympia Business School Page 27School Of Business & Marketing Industrial Relations Tutorial Questions 1. Should all workers have the right to strike? (Consider special groups such as doctors, put up office staff and banking employees) 2. The Union of Transport Employees (UTE) had for the last six months been negotiating with XYZ Bus smart set on proposals for their third collective agreement. However, after five meetings the company refused to continue negotiations. terminate the union representatives what actions th ey big businessman take to bring in this problem. Make sure you inform them of the likely consequence of their actions. 3.What are the economic consequences of strike action? 4. In case of threatening strike action by employees what preparations might an employer make? Questions available for self-assessment: 1) 2) 3) 4) 5) 6) 7) 8) 9) What is a trade dispute and what causes such disputes? List the types of industrial action that may be taken by workers Are a observation post and a demonstration the same? What is a lock-out? How can an employer continue production once a strike has been called? Under what conditions would a strike be illegal? What is the role of the Ministry of Human Resources in setting labor disputes?Explain the difference between volunteer and compulsory arbitration. What are the differences between propitiation and arbitration? Olympia Business School Page 28 School Of Business & Marketing Industrial Relations WEEK 11 Subject: Objectives: • â⠂¬Â¢ • • Understanding the anatomical structure and proceedings of the Court, Awards of the Court; Find out what is unfair dismissal claims; Explaining the code of conduct for Industrial Harmony Describing the cognizance of Collective Agreements. The Industrial Court Textbook(s): Chapter Malaysian Employment Law and Industrial Relation Maimunah Aminuddin 7 Page No 155 †176Reference Books & Journals 3. 4. Industrial Relations in Malaysia Law & Practice, Dunston Ayadurai Second Edition 1996 Malaysian Newspaper Olympia Business School Page 29 School Of Business & Marketing Industrial Relations Tutorial Questions 1. For a trade dispute that will be settled by Industrial Court to exist, the employer or employee concerned must be stand for by the union. However, there are two exceptions to this rule. What are those exceptions? Why has there been a recent trend towards co-operation between Union/Management? Outline the Industrial actions that can be taken by Employers. . 3. Questions for self-assessment: 1. 2. 3. 4. 5. 6. 7. What is the main purpose for having an arbitration system? What is the main function of the Industrial Court? Describe the structure of the Industrial Court? Who can represent the parties during Court proceedings? understructure Court awards be appealed against? Describe the type of cases the Court has the jurisdiction to hear. What type of cases can be referred direct to the Court by the parties concerned? Olympia Business School Page 30 School Of Business & Marketing Industrial Relations WEEK 12Subject: Objectives: • • • • Find out the importance of disciplinal Action Understanding the disciplinary Actions, Disciplinary Action for Unsatisfactory Performance Illustrating the Guidelines for an effective Disciplinary Action Explaining Industrial salute Award and unfair dismissal bumble / Industrial Discipline Textbook(s): Chapter Malaysian Employment Law and Industrial Relation Ma imunah Aminuddin 8 Page No 177 †193 Reference Books & Journals 5. 6. Industrial Relations in Malaysia Law & Practice, Dunston Ayadurai Second Edition 1996 Malaysian Newspaper Olympia Business School\r\n'